Customer Support

A team available to meet your needs

Our qualified support center

The DDS Support Center is staffed by a team of knowledgeable and experienced professionals who are trained to help you resolve potential technical or user-related issues with your DDS solutions.

Our specialists are available Monday to Friday, from 9am to 7pm, to answer your questions and provide advice to users under maintenance contract.

If your needs are different, our support team is also available to provide you with personalized help and follow-up on the progress of your projects if you have signed a service contract. 

Talk to your CSM (Customer Success Manager).

Click on the link below to go directly to the online technical support center:

Discover our solutions

TMS Transport, collaborative platform and international sourcing platform

Personalized support to ensure the success of your project with DDS

Our team comprises experienced and dedicated professionals who work closely with you quickly and efficiently to resolve any issues you may have. We are here to support you every step of the way and help you maximize the value of your DDS solution to ensure the success of your project.

Quality of service and customer satisfaction are our priority commitments.

To achieve this, our teams work in close collaboration and responsiveness with you to solve all your problems and advise you on the best practices for using solutions in connection with the evolution of your needs.

We are here to support you in the digital transformation of your supply chain.

Request a demo

Fill out this form in a few seconds.  

  • An expert will contact you shortly

Our experts are at your disposal to best answer your problems

  • We organize a live demonstration

An expert will present you the features adapted to your needs

  • A support for each phase of your project

We assure you a quick start-up and the training of your users